JOBS > Guest Services Staff – All Venues
Do you love live music? Do you love making money? We operate some of the most historic music venues in Indianapolis where party people come for an awe-inspiring musical experience and limitless possibilities. We are a passionate team that is building upon our history and taking the Indy music experience to the next level! We want you to be part of our journey!
Duties
- Maintaining a clean and organized work environment
- Have a knowledgeable understanding of all upcoming events and the ticketing information for each show
- Accurately complete customer transactions through Opendate Ticketing using Stripe card readers
- Scan tickets for customers upon their entry into the venue using Opendate Ticketing
- Assist customers with general venue information and questions about our events
- Assist customers with locating their mobile tickets and resolving any issues they may have with their purchase
Required Skills and Experience
- Excellent customer service capabilities with experience in conflict resolution
- High level of self-awareness, attention to detail, and ability to quickly adapt to changing situations
- Ability to work well with others in a fast-paced environment
- Outstanding interpersonal and communication skills
- Must be able to accurately deal with large quantities of cash or other payment methods
- Experience in Google Docs, Google Sheets, MS Office, and general computer knowledge
- Experiencing using Opendate or other ticketing software is a bonus but not required
Shift Information
- Evenings/Weekends
- This is a seasonal Position but has the opportunity for continued work at other Forty5 venues
What We Value
We are building the most unique collection of music properties in the industry, anchored around the historic The Vogue Theater located in Broad Ripple Village in Indianapolis. Our ambition is high and we constantly challenge ourselves to push boundaries, defy conventional wisdom, and take smart risks by pursuing big opportunities. We are growth-minded and work at a very fast-pace. We demand the best from ourselves, our team, and our partners. We create the context for success by providing the appropriate resources, infrastructure, and mentorship required to win.
The Vogue is an equal opportunity employer, and we value diversity at our company. We don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
