Bar & Operations Manager
Located in the Broad Ripple neighborhood of Indianapolis, The Vogue is one of the most popular and storied music venues in the Midwest. The Vogue originally opened as a movie theater on June 18, 1938 and today is considered the top destination for live music in Indianapolis, winning countless awards and earning the accolades of local musicians, industry leading DJ’s, and nationally touring artists.
Our goal at The Vogue is to provide our guests with an incredible entertainment experience. Our entire team is focused on booking the best talent, delivering the highest level of customer service, offering a deep selection of regional craft beer, cocktails and wine, and delivering the best live music and recorded dance club music experience in the United States. It’s an ambitious goal that we are working to meet every day.
A key component in the success of The Vogue is the success of our bar program.
The Vogue Theater’s Bar Operations Manager is ultimately responsible for all aspects of bar operations at The Vogue. All bar staff, including bartenders, servers and bar backs, report to the Bar Operations Manager. The Bar Operations Manager reports to the Vogue’s General Manager.
Specific job responsibilities for this role include, but are not limited to, the following:
- Manages and directs, hires, trains, disciplines and (if necessary) terminates all bar staff including bartender, servers and bar backs.
- Controls bar staffing for all events – each event’s team of bartenders, bar back and servers are selected and coordinated by the bar operations manager.
- Responsible for insuring all product needed for events is ordered and available. Coordinates inventory management with events and patrons.
- Is a master of POS (Toast). Trains all staff on proper POS use; troubleshoots and resolves any POS issues.
- Monitors performance of all bar staff in real time throughout all events at the venue. Assists and directs bar staff in real time to insure smooth bar functioning.
- Is responsible for all daily/nightly bar financials – close-outs; reconciliations; staff tip-outs.
- In the final decision-making on cutting off patrons; assists and supports bar staff in patron cut-off decisions;
- Develops and executes upon bar sponsorships.
- Maintain excellent working relationship with Vogue personnel, guests and vendors.
- Responsible for maintenance, upgrade, installation of bar equipment and infrastructure.
- Attend leadership meetings to plan, strategize and offer best recommendations for plans of action regarding various events and operations.
- Work with vendors/partners to price and attain equipment/services for events as needed.
- Primary point of contact for vendors and partners to assist and support in bar operation needs.
The requirements listed are representative of the knowledge, skill, and/or ability required.
- Five+ years related experience and/or training.
- Must be proficient with the Microsoft Office 365 toolset: Outlook for email communication and calendar, OneDrive for cloud storage, Excel and Word for data management, Teams for video connects.
- Excellent communication and customer service skills.
- Experience with Microsoft PowerPoint; technical operation and ability to make minor edits.
- General computer networking knowledge.
- Valid driver’s license required; may be required to obtain US Passport and medical card, if necessary.
- Must be available for minimal travel and flexible work hours.
- Ability to lift over 50 lbs.
- Knowledge a familiarity with Toast POS a plus.
- Experience working in a live music venue a plus.
What We Value
We are building the most unique collection of music properties in the industry, anchored around the historic The Vogue Theater located in Broad Ripple Village in Indianapolis. Our ambition is high and we constantly challenge ourselves to push boundaries, defy conventional wisdom, and take smart risks by pursuing big opportunities. We are growth-minded and work at a very fast-pace. We demand the best from ourselves, our team, and our partners. We create the context for success by providing the appropriate resources, infrastructure, and mentorship required to win.
The Vogue is an equal opportunity employer, and we value diversity at our company. We don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.